Tiko (previously known as Triggerise) believes in a world where all youth have the power to choose where, when, and how they meet their sexual reproductive health needs. Our digital platform delivers scalable and verifiable sexual reproductive health services for young people in 5 main markets in Sub Saharan Africa - Kenya, Ethiopia, Uganda, South Africa and...
Read more about this company
The Ecosystem Coordinator will work closely with all actors across Tiko Ecosystems to tackle any first-line non-technical questions they may have. You and your team will also visit ecosystems across the country to do regular in-person checkups with actors.
You'll also be responsible for:
Responding to questions asked by actors across ecosystems via phone, internet and other sources. You'll solve any issues within your capabilities and escalate any other issues to the right internal team.
Ensuring that branding has been done correctly at each actor, and providing support where you identify compliance issues.
Coordinating activities with other field teams to ensure work runs smoothly and effectively.
Identifying, preventing and responding to, and mitigating any kind of fraud in any ecosystem that you work in. This will involve flagging and reporting any suspicious activity or breaches of our code of conduct and standard operating procedures.
Mapping and setting up new Tiko ecosystems and finding and contracting all new actors
Requirements
You are currently based in Kano State, Nigeria (mandatory)
A degree or relevant working experience in a similar field.
Experience in Mental Health, HIV, and Sexual Reproductive Health (SRH) programming, whether in clinical or program settings.
2-3 years of working experience in a similar area.
Gmail
Yahoomail