E-commerce Team Lead at SIMS Nigeria Limited

Job Summary

• We are seeking a strategic and results-driven E-commerce Officer Team Leader to oversee and optimize our online sales platforms. 
• The ideal candidate will be responsible for managing e-commerce operations, leading a team, developing digital marketing strategies, driving online sales, and enhancing user experience.
• This role requires leadership, analytical skills, and technical expertise to ensure sustainable e-commerce growth.

Key Responsibilities

• Lead and manage the company's e-commerce team to drive sales and business growth.
• Oversee and optimize the performance of e-commerce platforms (website, marketplaces, and social commerce).
• Develop and implement digital marketing strategies, including SEO, PPC, email marketing, and social media campaigns.
• Ensure the accuracy and attractiveness of product listings, descriptions, pricing, and stock levels.
• Analyze sales data, website traffic, and customer behavior to make data-driven decisions.
• Collaborate with design, content, and development teams to enhance user experience and branding.
• Maintain strong relationships with third-party vendors, payment gateways, and logistics partners.
• Monitor and troubleshoot website functionality, coordinating with developers for improvements.
• Drive innovation by staying updated with e-commerce trends and emerging technologies.
• Develop strategies to improve customer engagement, satisfaction, and retention.

Qualifications and Requirements

• Bachelor’s degree in Business, Marketing, IT, or a related field.
• Proven experience in e-commerce management, leadership, or digital marketing.
• Expertise in e-commerce platforms (Shopify, WooCommerce, Magento, etc.) and online marketplaces (Amazon, Jumia, Konga, etc.).
• Strong knowledge of SEO, Google Analytics, Facebook Ads, and other digital marketing tools.
• Excellent leadership and communication skills to manage cross-functional teams.
• Strong analytical skills and ability to interpret sales and market trends.
• Ability to multitask, meet deadlines, and thrive in a fast-paced environment.

Preferred Skills:

• Experience in team leadership and project management.
• Basic knowledge of HTML/CSS for minor website updates.
• Experience with CRM and ERP systems.
• Graphic design skills for product images and promotional content.