E-commerce Manager at Tybitx Services International Limited

Summary

• The E-commerce Manager is responsible for developing and executing strategies that drive online sales, strengthen brand presence, and ensure a seamless, customer-focused digital shopping experience.
• The role requires deep understanding of e-commerce best practices, digital marketing, and web technologies, combined with strong business acumen and familiarity with the Nigerian market.
• The ideal candidate will manage website operations, product merchandising, online marketing, customer service, and logistics while adapting to local infrastructure, payment systems, and consumer behavior.

Key Responsibilities

• E-commerce Strategy & Planning
• Website Management & Optimization
• Product Merchandising & Catalog Management
• Online Marketing & Promotion
• Customer Experience & Service
• Order Fulfillment & Logistics
• Data Analytics & Reporting
• Team Leadership & Management.

Experience & Qualifications

• Bachelor’s Degree in Marketing, Business Administration, E-commerce, or a related field.
• Minimum of 5 - 7 years of experience in e-commerce, with at least 3 - 5 years in a management role.
• Experience in the retail industry in Nigeria is highly preferred.
• Proven track record of driving online sales and improving customer experience.
• Strong understanding of the Nigerian e-commerce market, including local payment methods, logistics challenges, and consumer preferences.

Skills & Competencies:

• E-commerce Expertise
• Cultural Sensitivity & Awareness
• Adaptability & Problem-Solving:
• Communication & Interpersonal Skills
• Data Analysis & ReportingTechnical Proficiency
• Leadership & Management
• Business Acumen.