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  • Posted: May 17, 2022
    Deadline: May 31, 2022
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    Beckley Consulting Ltd is a company with special focus on development and growth of micro, small and medium enterprises (MSMEs) in Nigeria. We also provide and manage out-sourced labour, temporary or permanent, semi-skilled or skilled, according to specific needs of our clients and ensure that statutory deductions and labour laws are complied with. The compa...
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    E-commerce Manager

    Job Summary

    • This job is responsible for managing the company’s E-commerce operations to maximize commercial performance while offering a seamless online customer experience at all stages of the customer journey.
    • The E-commerce Manager will develop and implement strategies for the design and management of the company’s online platform(s) and other marketplaces in order to meet sales revenue goals.

    Job Responsibilities

    • Supports the design of overall business and e-commerce business strategies.
    • Leads the development and execution of e-commerce strategies to meet the business growth and revenue targets.
    • Creates frameworks, conceptualizes digital marketing strategies, and implements them so that online platforms are profitable.
    • Plans & monitors marketing campaigns, analyses data sets, and measures results.
    • Develops strategies to make recommendations for best investment tactics for each department.
    • Provides support for strategy development and sales performances.
    • Identifies areas of underperformance and develops strategies to improve.
    • Develops and implements strategies toward improved sales across online platforms and marketplaces
    • Collaborates with Store Managers and other stakeholders to develop initiatives for attracting and retaining customers.
    • Brings in new accounts and expands existing ones to fulfil the company's revenue targets.
    • Implements and utilizes analytics to track sales trends and identify opportunities for growth
    • Research / develops new online marketing strategies and keep abreast of new developments in the e-commerce industry.
    • Maximizes search engine traffic and measures/monitors results from the company’s targeted advertisement purchases.
    • Oversees online merchandising, driving cross-/up-sell to increase Unit Per Transaction (UPT) and Average Order Value (AOV)
    • Pioneers and creates new opportunities by identifying new marketplace and other marketing opportunities to generate sales.
    • Oversees web portal design and functionality with a view to maximizing performance and ease of navigation for customers. Monitors and measures site performance and make a recommendation to improve performance.
    • Adopts Google Analytics to understand the company’s customers and the journey that they are taking
    • Analyzes traffic to inform website maintenance and the effectiveness of marketing strategies.
    • Directs the activities of software developers, copywriters, and graphic designers to ensure careful adherence to predetermined strategies.
    • Measures online conversion and identifies tactics internally and with third parties to improve conversion rates.
    • Monitors competitor and web sales trends to ensure web offer and experience is in line with customer aspirations
    • Continuously devises strategies and techniques for creating an effortless omnichannel user experience
    • Drives a timely and thoughtful customer complaints process
    • Adopts and maintains an online customer engagement and feedback system that is effortless and delightful

    Requirements

    • 3 - 5 years of experience in a similar role
    • Minimum of a Higher National Diploma / Bachelor's Degree in Business Management, Operations, Marketing Management, Information Systems, or any related field.
    • Certified Ecommerce Management Professional (CPD Accredited) or a similar e-commerce certification is an added advantage
    • Diploma in Digital Marketing
    • An MBA or Master’s degree in any business-related discipline is an added advantage.
    • Highly skilled in Content Management and digital marketing
    • In-depth knowledge of Google Analytics, Ads campaigns, Digital marketing strategies, E-commerce frameworks, Website Design, online retailing, inventory, and stock management.

    Salary and Benefits

    • N250,000 - N300,000 Monthly Net
    • Leave Allowance
    • HMO
    • Group Life Assurance.
    • Yearly Housing Allowance,

    Method of Application

    Interested and qualified? Go to Beckley Consulting Limited on forms.gle to apply

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