E-Commerce Manager at Ascentech Services Limited

JOB RESPONSIBILITIES

• Develop and implement the Nigeria strategy for the development and management of the e-commerce business / channel
•  Responsible for the development and for the online business working with key people within the organization as well as external 3rd party agencies working to aggressive growth targets on an annual basis.
•  Development and execution of the online marketing activities to drive the business. Allocation and presentation of merchandise within the e-Commerce site
• Budget management for the online channel.
• Overseeing product offer and merchandising. Ensuring sales are maximized and content delivered effectively
•  Ensuring constant update of new technologies and strategies to ensure the brand remains at the forefront of online arena
• Prepare and execute planning calendar for each season, promotions and mailer campaigns
•  Set KPI benchmarks from analytics and competitive analysis
•  Ensure all information of product is current and accurate
•  Manage and monitor orders, sales and shipments
• Monitor sales, stock and gross margin report by division, and concept and product group for review.
• Driving the sales performance of the e-commerce platform
• Managing and executing promotional campaigns
• Providing insights on customer shopping trends to support assortment selection and identify assortment gaps
• Ensuring good customer service by addressing and ensuring the timely resolution of customer issues or comments
• Working closely with demand planning and warehousing teams in order to ensure smooth order fulfillment
• Providing analysis and reporting on metrics such as weekly/monthly sales by department, new product sell-through and offer code performance

REQUIREMENT

•  Must have B.Sc or MBA in Marketing or related courses
• lAt least 7 years of experience
•  Prior experience in a similar role. Experience within digital marketing is a plus.
• lExperience in FCMG is a plus.
•  Posses a solid understanding of e-commerce frameworks.
•  Have a self-starter mentality with the ability to manage multiple projects in a fast-paced working environment.
• High level of attention to detail including proven ability to manage multiple, competing priorities simultaneously.
•  Creative and strategic thinker with a strong customer orientation.
• Excellent interpersonal and communication skills thrive in matrix environments and are adept at building relationships with different stakeholders

LOCATION- Sango Ota