Driver at UNDP

The role supports the effective delivery of programme and operational activities by providing timely transport and logistical assistance and performing minor administrative functions as required. The Driver will represent the UN in a professional and courteous manner at all times, contributing to a positive image of the organization. The Driver will demonstrate a client-oriented approach, courtesy, tact and the ability to work with people of different national and cultural backgrounds.

Under the overall guidance of the Operations Manager/Logistics Assistant/Head of Drivers (as applicable), the Driver provides reliable and safe driving services ensuring high accuracy of work.

Duties And Responsibilities

Ensures provision of reliable and secure driving services by:

• Driving office vehicles for the transport of authorized personnel and delivery and collection of mail, documents and other items;
• Meeting official personnel and visitors at the airport, visa and customs formalities arrangement when required.

Ensures Proper Use Of Vehicle Focusing On Achievement Through

• Accurate maintenance of daily vehicle logs, provision of inputs to preparation of the vehicle maintenance plans and reports.

Ensures Day-to-day Maintenance Of The Assigned Vehicles Through

• Timely minor repairs, arrangements for major repairs, timely changes of oil, check of tires, brakes, car washing, etc.

Ensures Availability Of Documents/ Supplies Focusing On The Following

• Availability of all the required documents/supplies including vehicle insurance, vehicle logs, office directory, and map of the city/country, first aid kit, and necessary spare parts.

Ensures that all immediate actions required by rules and regulations are taken in case of involvement in accidents.

Competencies

Core

Achieve Results

LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline

Think Innovatively

LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements

Learn Continuously

LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback

Adapt with Agility

LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible

Act with Determination LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident

Engage and Partner

LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships

Enable Diversity and Inclusion

LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination

Cross-Functional & Technical competencies

Thematic Area Name Definition

Business Management

Customer Satisfaction/Client Management

• Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs.
• Provide inputs to the development of customer service strategy.
• Look for ways to add value beyond clients' immediate requests.
• Ability to anticipate client's upcoming needs and concerns.

Business Management

Operations Management

• Ability to effectively plan, organize, and oversee the Organization's business processes in order to convert its assets into the best results in the most efficient manner.
• Knowledge of relevant concepts and mechanisms

Business Direction & Strategy

Entrepreneurial Thinking

• Ability to create clarity around UNDP value proposition to beneficiaries and partners and to develop service offers responding to client needs based on UNDP's organizational priorities and mandate

Business Management Resource Management

• Ability to allocate and use resources in a strategic or tactical way in line with principles of accountability and integrity

Business Management

Digital Awareness and Literacy

• Ability and inclination to rapidly adopt new technologies, either through skilfully grasping their usage or through understanding their impact and empowering others to use them as needed

Business Direction & Strategy

Negotiation and Influence
 

• Ability to reach an understanding, persuade others, resolve points of difference, gain advantage in the outcome of dialogue, negotiates mutually acceptable solutions through compromise and creates 'win-win' situations.

Business Development

Integration within the UN

• Ability to identity, and integrate capacity and assets of the UN system, and engage in joint work; knowledge of the UN System and ability to apply this knowledge to strategic and/or practical situations.

Education

Required Skills and Experience

• Secondary Education. Valid Driver’s license

Experience

• 2 years’ work experience as a driver; safe driving record; knowledge of driving rules and regulations and skills in minor vehicle repair