Driver at UNDP

Job Description

• Under the guidance and supervision of the Logistics Associate, the Driver will provide reliable and safe driving services to UNDP, other high-ranking UN Officials and visitors ensuring highest standards of discretion and integrity, high sense of responsibility, excellent knowledge of protocol and security issues.
• The Driver will demonstrate a client-oriented approach, courtesy, tact and the ability to work with people of different national and cultural backgrounds.
• Upon request from the supervisor, the driver can also be required to provide driving services to UNDP consultants and experts and UN staff on mission.

Position Purpose

• The Driver will provide reliable and safe driving services to UNDP country office and other high-ranking UN Officials and visitors ensuring highest standards of discretion and integrity, high sense of responsibility, excellent knowledge of protocol and security issues.

Duties and Responsibilities

• Provision of reliable and secure driving services; 
• Proper use of vehicle; 
• Day-to-day maintenance of the assigned vehicle; 
• Availability of documents/ supplies.
• Provision of reliable and secure driving services focusing on the following:
  • Driving office vehicles for the transport of UNDP Staff, other high-ranking officials, visitors and other authorized personnel and delivery and collection of mail, documents and other items;
  • Meeting official personnel and visitors at the airport, visa and customs formalities arrangement when required; 
  • Ensure that all immediate actions required by rules and regulations are taken in case of involvement in accidents.
• Proper use of vehicle focusing on the following:
  • Ensures cost-savings through proper use of vehicle through accurate maintenance of daily vehicle logs, provision of inputs to preparation of the vehicle maintenance plans and reports.
• Day-to-day maintenance of the assigned vehicle focusing on the following:
  • Through timely minor repairs, arrangements for major repairs, timely changes of oil, check of tires, brakes, car washing, etc.
• Availability of documents/ supplies focusing on the following:
  • Ensures availability of all the required documents/supplies including vehicle insurance, vehicle logs, office directory, and map of the city/country, first aid kit, and necessary spare parts.

Impact of results

• The key results have an impact on the accurate, safe and timely execution of the CO services.

Required Skills and Experience
Education:

• Secondary Education. Valid Driver’s license. 

Experience:

• Minimum of 2 years’ work experience as a driver; safe driving record; knowledge of driving rules and regulations and skills in minor vehicle repair.

Language Requirement:

• Fluency in English.

Competencies:
Core Competencies:

• Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline.
• Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements.
•  Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback.
• Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible.
•  Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident.
• Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships.
• Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination.

Cross-Functional & Technical competencies:
Business Management:

• Customer Satisfaction/Client Management:
  • Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs;
  • Provide inputs to the development of customer service strategy;
  • Look for ways to add value beyond clients' immediate requests;
  • Ability to anticipate client's upcoming needs and concerns.
• Operations Management    
  • Ability to effectively plan, organize, and oversee the Organization's business processes in order to convert its assets into the best results in the most efficient manner;
  • Knowledge of relevant concepts and mechanisms.
• Resource Management       
  • Ability to allocate and use resources in a strategic or tactical way in line with principles of accountability and integrity.
• Digital Awareness and Literacy         
  • Ability and inclination to rapidly adopt new technologies, either through skillfully grasping their usage or through understanding their impact and empowering others to use them as needed.

Business Direction & Strategy:

• Entrepreneurial Thinking     
  • Ability to create clarity around UNDP value proposition to beneficiaries and partners and to develop service offers responding to client needs based on UNDP's organizational priorities and mandate.
• Negotiation and Influence  
  • Ability to reach an understanding, persuade others, resolve points of difference, gain advantage in the outcome of dialogue, negotiates mutually acceptable solutions through compromise and creates 'win-win' situations.

Business Development:

• Integration within the UN    
  • Ability to identity, and integrate capacity and assets of the UN system, and engage in joint work; knowledge of the UN System and ability to apply this knowledge to strategic and/or practical situations.