Driver at Mercy Corps

Employment Type: Full-time, Regular employee
Reports Directly To: Senior Operations Officer
Works Directly With: Program Teams, Support Team
Supervisory Responsibility: None
Travel Required: Yes

Program / Department Summary

• Mercy Corps Nigeria was established in 2012 to respond primarily to growing humanitarian needs in the Northeast. With a strong and growing team of over 300 staff, Mercy Corps is currently serving over 600,000 beneficiaries across the country with programming in Lagos in the South; Kaduna, Benue, Nasarawa and Plateau in the Middle Belt; Kano, Yobe and Borno in the North.
• Programs include girls’ education and financial inclusion, community peacebuilding, market-based livelihoods and a multi-sector humanitarian response that has a strong emphasis on WASH, Shelter, Cash and Protection. With the vision of a Nigeria in which all people are empowered, engaged, resilient and secure, Mercy Corps Nigeria focuses on the root causes of conflict, governance, humanitarian response, and market systems development. Working with a diverse funding base that includes the United States Agency for International Development (USAID), UK Department for International Development (DFID), United Nations (UN), European Commission (EC), and several foundations, Mercy Corps empowers people to recover from crisis, build better lives and transform their communities for good. In 2019, Mercy Corps was awarded a five-year, $30 million USAID funded Rural Resilience Activity in Nigeria’s northeastern states.
• The purpose of the Rural Resilience Activity is to sustainably move people out of chronic vulnerability and poverty. The Rural Resilience Activity will enable individuals and communities to engage in strong and sustainable market systems rather than continuing to rely on humanitarian assistance and faltering with each new shock.
• The Rural Resilience Activity is a five-year, $45 million USAID-funded Program in Nigeria’s northeast. The purpose of the Rural Resilience Activity is to sustainably move people out of chronic vulnerability and poverty. The Rural Resilience activity will enable individuals and communities to engage in strong and sustainable market systems rather than continuing to rely on humanitarian assistance and faltering with each new shock.

To achieve this purpose, the Activity will have four components and five cross-cutting elements:

• Component 1: Provide up-to-date evidence for the selection of market systems, livelihoods and employment opportunities that contribute to inclusive and resilient growth and improved nutrition.
• Component 2: Stimulate market systems growth and diverse economic opportunities (Pull activities).
• Component 3: Build capacity to take advantage of market systems opportunities (Push activities).
• Component 4: Sequencing, layering, integrating (SLI), and collaborative learning to improve activity effectiveness, sustainability, and scale.
• Component 5: Supporting Market Resilience to COVID-19 Shocks

General Position Summary

• The driver will work within the Operations department. Committed to providing reliable and compliant support to program activities to achieve efficient services to the program and its beneficiaries. The driver will provide safe, transport services for Mercy Corps Nigeria North East program. The driver will adhere to all traffic and Mercy Corps safety rules and follow the transport guidelines required by the Mercy Corps operations department.

Essential Job Functions

• Operate MC vehicles as assigned by supervisor
• Maintain vehicle log sheets in accordance with MC policies/regulations
• Check the vehicle conditions after each trip/routinely – report needs and problems to transport management
• Adhere to all safety and communication protocols as advised by Mercy Corps and supervisor.
• Responsible for the safekeeping of all vehicle equipment, tools, first aid kits, spares, etc.
• Keep the vehicle ready, clean and on standby – ready for use at all times
• Assist, as required, with logistics in the office daily workloads
• Cooperate and be of assistance to staff and visitors – assist in troubleshooting potential problems during daily business
• Report all maintenance needs of the vehicle to the supervisor on a regular basis
• Undertake field assignments as assigned
• Adherence to all MC policies and procedures as outlined in MC policies and procedure manuals
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission in the country of operation
• Other duties as assigned.

Finance & Compliance Management:

• Ensure compliance with donor and Mercy Corps regulations related to emergency programming.
• Ensure compliance with all Mercy Corps finance regulations in carrying out activities as a Driver.

Influence & Representation:

• Identify, build and manage collaborative partnerships with consortium partners, sub-grantees, donors, local governments and other stakeholders.
• Communicate effectively to ensure overall project targets and donor obligations are met.

Security:

• Be the security focal person when travelling with staff on the road and report any incidence
• Ensure compliance with security procedures and policies as determined by country leadership.
• Proactively ensure that team members operate in a secure environment and are aware of policies.

Organizational Learning:

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries:

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Knowledge and Experience

• Candidates should possess an SSCE / GCE / NECO qualification.
• At least a minimum of 3 years of experience working as a Driver (logistics or procurement), preferably within an NGO, international business or related field.
• Good organization skills, Ability to work under pressure.
• Show demonstrated ability to multi-task and process information into action to avoid delays in activities.
• Good interpersonal, intercultural and communication skills.
• Fluency in English and Hausa is required good oral and written skills.

Success Factors

• The successful candidate will have a can-do attitude. Ideally, S/he will have previous experience in working in large-scale emergency programs in insecure and conflict-affected contexts, willingness to be flexible and adjust to schedules as per program needs.
• Mercy Corps team members represent the agency both during and outside work hours.
• Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Diversity, Equity & Inclusion:

• Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges.
• We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
• We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.