Driver at Ibis

Duties and Responsibilities

Customer Relations:

• Ensuring a good "Guest's First Contact" with the hotel and assisting in guiding them inside.

Professional Techniques / Production

• Takes charge of the guest's luggage on arrival.
• Ensures the smooth transfer of guest's luggage on arrival and departure.
• Ensures that all vehicles can circulate freely around the parking area.
• Handles ad hoc requests for taxis.
• Drives guests as requested by Reception services.

Hygiene / Personal Safety / Environment

• Respects norms concerning hygiene and cleanliness in the workplace (hotel approach, car, and lobby).
• Responsible for guests' safety when driving them.
• Keeps reception up-to-date on any particular information, observations, or problems experienced during working hours.
• Ensures the safety of guests' property (luggage, vehicles, keys, etc.).
• Applies the hotel's safety regulations (fire hazards, etc.).

Skills / Qualifications Required

• Minimum of SSCE / NECO / GCE or and its equivalents
• Minimum of 2 years working experience as a driver
• Good communication skills
• Vast knowledge of Lagos and its roads
• Keen sense of hospitality, outgoing and service minded
• Attention to detail and quality
• Good visual memory
• Good presentation
• Ability to lift, pull or carry a minimum of 3 pounds weight.