Divisional Head, Procurement at PricewaterhouseCoopers (PwC)

Job ID: 130-PEO01308

Role Summary

• The Divisional Head, Procurement is responsible for leading the delivery of specialized procurement solutions to external clients, with a focus on enhancing value through strategic sourcing, cost optimization, and supply chain efficiency. 

Key Responsibilities

• Define & deliver procurement strategy for internal business units and external clients, driving cost efficiency, new service lines, and client acquisition through RFP/pitch-led go‑to-market development.
• Oversee the full procurement lifecycle: diagnostics, category strategy, RFQ, contracting, supplier onboarding, and Procure-to-Pay (P2P) execution, including managed‑services coverage for clients under SLA frameworks.
• Lead category management and sourcing decisions, applying techniques such as strategic sourcing, spend analysis, and supplier segmentation.
• Negotiate and structure supplier agreements, ensuring best-in-class pricing, quality, delivery, innovation, and contractual terms for both internal use and client service offerings.
• Drive supplier relationship management (SRM): segment vendor bases, implement performance scorecards, governance forums, and innovation alignment across both internal and client portfolios.
• Implement procurement digital platforms and analytics, including P2P systems, e‑sourcing tools, dashboards, AI/BI insights; support process automation and insights for decision-making.
• Manage procurement risk, compliance & ESG standards, embedding internal policies, audit controls, supplier ethics, and regulation/local customs management across client and internal engagements.
• Collaborate cross-functionally with Finance, Legal, Projects, ESG, and operational teams to align procurement activity with business timelines, budgets, and strategic goals.
• Lead, mentor & grow procurement capability, building teams of category leads, sourcing managers, analysts, and client-service delivery staff with training, certification, and innovation adoption.
• Monitor performance & financials, driving cost-to-savings KPIs, client satisfaction (e.g., NPS), SLA adherence, cycle-time reduction, and revenue for external procurement services.

Requirements
Required Experience and Capabilities:

• Bachelor’s degree in Supply Chain Management, Business Administration or related field. A Master’s degree or relevant professional qualification will be an added advantage.
• Minimum of 15 years of procurement experience, with at least 5 years in a leadership position within procurement consultancy, outsourcing or shared services business models.
• Proven experience delivering procurement as a service to external clients in Africa or emerging markets.
• Deep expertise in strategic sourcing, category management, contract negotiation, e‑procurement systems (e.g., SAP Ariba, Coupa), supplier benchmarking, and sustainable procurement.
• Strong financial acumen – adept at developing business cases, TCO models, spend analytics, and presenting to C-level decision‑
• Experience managing supplier performance and vendor relationships; applying ESG principles and risk mitigation frameworks (e.g. third-party risk assessments, compliance screening).