Dispatch & Warehouse Manager at DAG Industries Nigeria Limited

Job Summary

• The Dispatch & Warehouse Manager is responsible for overseeing warehouse operations and dispatch activities to ensure efficient storage, inventory accuracy, and timely delivery of goods.
• The role focuses on operational efficiency, team supervision, logistics coordination, and compliance with safety standards.

Key Responsibilities
Warehouse Operations:

• Oversee receiving, storage, picking, packing, and dispatch activities.
• Ensure proper warehouse organization and space utilization.
• Maintain efficient workflow and operational productivity.
• Monitor warehouse performance and implement improvement initiatives.

Dispatch Management:

• Plan and coordinate daily dispatch schedules.
• Ensure accurate and timely delivery of products.
• Coordinate with drivers, transporters, and logistics partners.
• Monitor shipment tracking and resolve delivery issues.

Inventory Management:

• Maintain accurate inventory records and stock control systems.
• Conduct periodic stock counts and reconciliations.
• Monitor stock movement and prevent losses or damages.
• Ensure proper documentation for all inventory transactions.

Team Leadership:

• Supervise warehouse and dispatch staff.
• Assign daily tasks and monitor employee performance.
• Provide training on operational procedures and safety standards.
• Promote teamwork and maintain workplace discipline.

Health, Safety & Compliance:

• Ensure adherence to health and safety regulations.
• Maintain a clean, organized, and safe warehouse environment.
• Enforce safe material handling practices.
• Conduct regular safety inspections and risk assessments.

Reporting & Administration:

• Prepare daily, weekly, and monthly operational reports.
• Track delivery performance and warehouse KPIs.
• Maintain accurate warehouse documentation.
• Recommend process improvements and cost optimization strategies.

Key Performance Indicators (KPIs)

• On-time dispatch and delivery rate
• Inventory accuracy level
• Order fulfillment efficiency
• Warehouse operational cost control
• Stock loss and damage reduction
• Team productivity and safety complianc

Qualifications & Requirements

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or related field.
• 5–8 years of experience in warehouse and dispatch operations.
• Experience in logistics, manufacturing, automobile, or distribution industry is an advantage.
• Knowledge of ERP/WMS systems.
• Proficiency in Microsoft Office applications.

Skills & Competencies:

• Warehouse & Inventory Management
• Dispatch Coordination & Logistics Planning
• Leadership & Team Management
• Problem-Solving Skills
• Time Management
• Communication Skills
• Operational Efficiency
• Attention to Detail.