Digital Transformation Officer at Dwight Patterson Consultants

About the Role:

• We’re looking for a Digital Transformation Officer to lead and execute a strategic digital roadmap, enhance customer experience, improve operational efficiency, and position our bank as a leader in digital financial services.

KEY RESPONSIBILITIES:

• Develop & Execute Digital Strategies – Align transformation initiatives with business goals.
• Technology Deployment – Oversee the integration of digital banking platforms and fintech solutions.
• Customer Experience Enhancement – Drive digital adoption and improve service delivery.
• Data & Analytics – Leverage insights for smarter decision-making.
• Regulatory Compliance – Ensure adherence to banking regulations and data protection laws.
• Stakeholder Collaboration – Work with leadership, IT teams, and fintech partners to drive innovation.

WHAT WE'RE LOOKING FOR(Job Responsibilities): 

• Education: Bachelor’s degree in Business Administration, Finance, IT, or a related field. A Master’s degree or relevant certification (e.g., Digital Transformation, Agile Project Management) is a plus.
• Experience: 5+ years of experience leading digital transformation initiatives, preferably within the financial services or microfinance sector.
• Technical Skills: Strong understanding of digital banking technologies, financial software, and data analytics tools.
• Project Management: Proven ability to manage multiple initiatives, meet deadlines, and ensure smooth execution of digital projects.
• Leadership & Communication: Ability to engage both technical and non-technical stakeholders, drive collaboration, and promote a digital-first mindset. Regulatory Knowledge: Familiarity with banking regulations and compliance requirements in Nigeria.