Digital / Knowledge Manager at Mandilas Group

Objectives

• This role is to develop, oversee, and maintain the information capital of Mandilas as well as manage its digital channels.
• You will be required to develop strategies, protocols,and solutions that will enhance and secure our knowledge / digital assets across several departments.
• To ensure success in this role, you should have high-level competencies across all knowledge-related activities and be able to advise management on pragmatic and technological matters.

Responsibilities

• Understanding and developing key implementations to enhance the organizations knowledge capital as an asset
• Delivery of financial reporting and forecasting to team members and other stakeholders
• Managing the physical and digital storage, use, and dissemination of organizational knowledge
• Producing manuals, training programs, and development courses to enhance knowledge use within the company
• Identifying and evaluating new digital technologies and the use of Web analytics tools to measure site traffic to better optimize marketing campaigns, email marketing, social media and display and search advertising
• Investigating technological or operational solutions to improve organizational knowledge use and access
• Executing and evolving the organizations Social Media Strategy based on performance & merging company / consumer needs.

Requirements

• A Bachelor’s Degree in relevant field e.g., Computer Science, Business Administration or equivalent in experience, certification and career history
• A Master’s Degree will be an added advantage
• At least 8 years work experience in a relevant field.
• High-level proficiency in data, information, digital, and project management.
• Excellent technical knowledge of digital technologies and tools such as HTML, CSS, JavaScript, content management systems, Google Analytics etc.
• Confident and effective communicator using various media
• A skillful listener with an open style; good at facilitating discussion
• Immaculate written and verbal presentation skills
• Ability to think strategically in terms of culture and behavior, business processes and technology and tools.