Digital Engagement & Business Development Executive at IBIC Investment Holdings

Job Overview:

• The Digital Engagement & Business Development Executive will be responsible for enhancing the company’s digital presence, converting leads into sales, and driving business growth.
• The role involves managing social media channels, engaging with potential clients, and building strong customer relationships.
• This individual must be dynamic, outspoken, and have excellent communication skills, with the ability to turn social media engagement into business opportunities.

Key Responsibilities:

Digital Engagement and Social Media Management:

• Manage and grow the company's social media presence (Facebook, Instagram, LinkedIn, Twitter, etc.).
• Create and schedule engaging content that attracts and retains target audiences.
• Convert online leads into sales through direct engagement and follow-up.
• Monitor and respond to inquiries, comments, and messages across digital platforms promptly.
• Optimize digital campaigns to enhance engagement and lead generation.

Business Development and Lead Conversion:

• Identify and qualify business opportunities through digital channels.
• Convert leads generated from agents and online inquiries into sales.
• Develop relationships with potential clients to close sales and achieve revenue targets.
• Collaborate with internal teams to create compelling proposals and pitches.

Customer Care and Client Relations:

• Maintain strong customer relationships by providing timely support and addressing concerns.
• Communicate effectively with clients, ensuring that their needs are met.
• Deliver a high level of customer service to enhance client satisfaction and loyalty.

Sales and Marketing Support:

• Collaborate with the sales team to develop and implement strategies that drive revenue growth.
• Support marketing initiatives by promoting products or services through digital platforms.
• Conduct market research to stay informed about industry trends and opportunities.

Communication and Outreach:

• Build and maintain a strong network with potential clients through digital channels and direct communication.
• Represent the company at virtual events and webinars to promote brand awareness.
• Create and deliver presentations that highlight the company’s offerings to prospective clients.

Key Requirements:

Communication and Customer Care Skills:

• Excellent verbal and written communication skills.
• Strong customer care and relationship management abilities.
• Ability to engage confidently and persuasively with clients.

Smart and Outspoken:

• A smart, proactive individual with the ability to present ideas clearly.
• Outspoken, energetic, and able to represent the company confidently in client meetings or online interactions.

Social Media Expertise:

• Proven experience managing social media accounts (Instagram, Twitter, LinkedIn, Facebook, etc.).
• Ability to convert online leads, including those from real estate agents or other industries, into actual sales.
• Proficient in using social media tools for tracking engagement, growth, and lead generation.

Qualifications and Skills:

• Bachelor's Degree in Business, Marketing, Communications, or a related field.
• 1+ years of experience in social media management, digital marketing, or business development.
• Proficient in social media tools.
• Strong interpersonal skills and the ability to work well with clients and team members.