Delivery Manager – Automation & SDET at Procept Associates Professional Services Limited

Job Summary

The Delivery Manager – Automation & SDET is responsible for leading the end-to-end delivery, quality assurance strategy, and automation testing practices across multiple telecom technology initiatives. The role oversees SDET teams, drives the adoption of automation-first testing approaches, and ensures high-quality, scalable, and reliable software delivery aligned with business objectives.

This role requires a strong blend of technical expertise, delivery management, stakeholder engagement, and leadership capability to ensure efficient execution of testing strategies within fast-paced, high-availability telecom environments.

Job Description

Key Responsibilities

Delivery & Program Management

• Lead the planning, execution, and delivery of QA and automation testing across multiple projects and releases.
• Ensure timely delivery of high-quality software in alignment with business and customer expectations.
• Define and track KPIs, SLAs, and quality metrics to measure delivery performance and continuous improvement.
• Manage risks, dependencies, and issues across projects, ensuring proactive resolution and escalation where necessary.
• Collaborate with Product, Engineering, and Business teams to align delivery priorities and timelines.

Automation & QA Strategy

• Define and drive the overall test automation strategy across the organization.
• Ensure adoption of scalable and maintainable automation frameworks using tools such as Selenium, Cypress, Playwright, and Appium.
• Champion shift-left testing, continuous testing, and quality engineering practices.
• Oversee integration of automated testing into CI/CD pipelines to enable faster and more reliable releases.
• Ensure implementation of functional, regression, performance, and security testing practices.

Team Leadership & Capability Development

• Lead, mentor, and manage SDET and QA teams to ensure high performance and continuous capability development.
• Provide technical guidance on automation frameworks, tools, and best practices.
• Conduct performance reviews, coaching, and career development planning for team members.
• Foster a culture of quality ownership, accountability, and continuous improvement within the team.

Stakeholder Management

• Engage with internal and external stakeholders to understand requirements and translate them into effective testing strategies.

• Provide regular updates on delivery status, risks, and quality metrics to senior management.

• Act as the primary point of contact for all QA and automation-related matters within assigned projects.

Quality Assurance & Governance

• Establish and enforce QA standards, processes, and best practices across projects.
• Ensure effective defect management processes, including logging, tracking, and resolution using tools such as Jira, Confluence, and HP ALM Octane.
• Drive improvements in test coverage, defect leakage, and overall product quality.
• Ensure compliance with telecom industry standards and regulatory requirements where applicable.

Technical Oversight

• Provide oversight on the design, development, and maintenance of automation frameworks.
• Review and approve automation architecture and design decisions.
• Ensure effective use of programming languages such as Java, JavaScript, or Python within automation efforts.
• Oversee database validation, API testing, and debugging processes.
• Encourage adoption of modern testing tools and emerging technologies.

Qualifications

• Bachelor’s Degree or HND in Computer Science, Engineering, ICT, or a related field.
• 7–12 years of relevant experience in software testing and quality assurance, with at least 3–5 years in a leadership or delivery management role.
• Proven experience managing SDET or automation testing teams in telecoms, ICT, fintech, or related industries.
• Strong hands-on experience with automation tools such as Selenium, Cypress, Playwright, or similar.
• Experience with CI/CD tools and pipelines (e.g., Jenkins, GitLab CI, Azure DevOps).
• Solid programming knowledge in Java, JavaScript, Python, or similar languages.
• Strong understanding of software development lifecycle (SDLC), Agile, and DevOps practices.
• Experience with performance testing and security testing is an added advantage.
• Familiarity with version control systems such as Git.