Debt Recovery Officer at Peridot Forte Solutions Consulting

Our client in the Financial Sector is looking for a Debt Recovery Officer to Join her Team

Job Brief

Responsible for providing support to the organization with particular emphasis on the collection of revenue and management of finance. The position liaises directly with clients, issues invoices/notices, negotiates on outstanding payments and where necessary initiates recovery action. The Debt Collection Officer is responsible for the administration and implementation of the debt recovery process.

Responsibilities

• Support the licensing administration system with a particular emphasis on collection of revenue.

• Keep track of assigned accounts to identify outstanding debts.

• Ensuring accounts, invoices, notices and statements are generated, issued and/or administered on time and consistent with legislative and audit requirements.

• Minimizing customer response times by issuing reminder notices and customer statements and monitoring collection of debts in a timely manner.

• Negotiating with clients on arrangements regarding payments and making recommendations to management to ensure Departmental guidelines in relation to installment agreements and the processing of monies received are adhered to

• Directly liaising and corresponding with a range of clients/stakeholders on Departmental policy, payments and financial reporting requirements

• Contribute to the achievement of team and organizational objectives

• Contact debtors by telephone, letter, email or fax, to agree debt recovery plans and follow up as appropriate

• Reviewing documentation (all aspects of contract) to assess liability, identify contract issues and judge recoverability

• Using knowledge and initiative to reach amicable solutions to settling debts on behalf of clients, taking into account circumstances of the case 

• Establish repayment schedules, monitoring repayment of debts, and adherence by debtors to installment schedules. 

• Researching debtor companies, assisting in researching laws and procedures to provide written advice to clients.

• Maintain statistics on recoveries.

Requirements

• BSc/HND in Accounting, Banking & Finance, Economics, Statistics and other related field.

• 3-4years experience in debt recovery in a financial sector.

• Strong planning and organizational skills. 

• Good time management.

• Strong communication skills (both written and oral) and an excellent telephone manner.

• Appropriately assertive manner to deal with debtors and clients.

• Proactive and ability to take initiative.

• Ability to work within a team as well as independently.