Debt Recovery & Compliance Officer at Fort Knox Group

Key Responsibilities
Debt Recovery:

• Follow up on overdue accounts through calls, emails, and field visits.
• Negotiate repayment terms and restructuring arrangements with delinquent customers.
• Develop and implement effective recovery strategies to minimize portfolio at risk (PAR).
• Prepare and issue demand notices and escalation letters.
• Maintain accurate records of recovery activities and customer communications.
• Liaise with legal teams on cases requiring litigation or enforcement action.
• Monitor repayment plans and ensure strict adherence.

Compliance:

• Ensure all recovery activities comply with company policies and regulatory requirements.
• Monitor adherence to internal credit and risk management procedures.
• Conduct compliance checks on credit documentation and loan files.
• Prepare periodic compliance and recovery reports for management.
• Identify gaps in processes and recommend corrective actions.
• Stay updated on CBN guidelines, NDPR, and other applicable financial regulations.

Requirements

• Bachelor’s degree in Finance, Accounting, Business Administration, Law, or related field.
• 4–6 years’ experience in debt recovery, credit control, risk management, or compliance.
• Strong knowledge of Nigerian financial regulations (CBN guidelines is an advantage).
• Excellent negotiation and communication skills.
• High level of integrity and attention to detail.
• Proficiency in Microsoft Office (Excel, Word).
• Ability to work under pressure and meet recovery targets.