Debt Recovery Agent at LifeBank

Job Overview

• We are looking to hire a suitable candidate to fill this position who will be responsible for following up on credit sales outstanding, reconciliations and collections.

Roles and Responsibilities

• Contact debtors to negotiate payment plans, settlements, or full payments.
• Interact with customers, clients, or internal teams via phone, email, or in person.
• Manage and update accounts, records, and databases.
• Negotiate payment terms or settlements.
• Resolve disputes, address customer concerns, and find solutions.
• Maintain accurate records, reports, and documentation.
• Adhere to regulatory requirements, laws, and company policies.
• Meet or exceed collection targets, goals, and performance metrics.

Requirements

• At Least 2 years experience in Debt collection
• Strong verbal and written communication skills
• Effective negotiation and persuasion skills
• Ability to prioritize tasks, manage time, and maintain records.
• Basic analytical skills to understand financial data and accounts
• Excellent customer service and problem-solving skills
• Ability to work collaboratively with internal teams
• Willingness to adapt to changing situations and priorities.

Benefits

• Salary: N120,000 Gross Monthly.
• Accompanied by the fact that we provide services that help save lives, we also ensure that our employees are well taken care of. The following benefits are available for all LifeBank employees.
• Health Insurance
• Focused caring team members.
• Life Insurance
• Accelerated growth.
• Workman Compensation
• Join our fast-expanding team and help improve Healthcare in Africa.