Datacenter Infrastructure & Applications Expert at Arit of Africa Limited

Job Description

• Maintains excellent relationships with Clients and other stakeholders to obtain all necessary information as may be required, to facilitate the successful conduct of business.
• Provide regular feedback to senior management about marketplace and competitor activity.
• Ensure clients are well equipped with sales materials and technical trainings.
• Persuading clients that a product or service will best meet their requirement with all technical details
• Providing after-sales support services for Customers
• Making technical presentations and demonstrating how a product will meet client needs
• Providing pre-sales technical assistance and product education
• Ensure Technology Solutions are well implemented according to World Class Best Practices.
• Expand ARIT Clientele base by securing positive deals with new clients.
• Provide feedback of the market, analyze and determine most crucial needs of key clients and carry them out to ensure they receive first-class customer care and service.
• Carry out continuous market analysis and research on dynamics of IT Security Market
• Manage conflict and suffice effective negotiation and sales strategies.
• Conduct monthly, quarterly and yearly review together with the Business development manager.
• Proactively scopes the technical solution required to address customer requirements, assesses customers’ met and unmet needs, and recommends solutions that optimize value for both the customer and the firm.

Qualifications

• Degree in Information Technology or related field with 4 -7 years’ experience
• Demonstrate strong leadership qualities in client relationship and Administration.
• IBM / Lenovo / DellEMC / NetApp / HP / Oracle / Hitachi / VMWare / Huawei Converged Infrastructure, Storage Certifications will be an added advantage.