Data Entry Clerk at Heartland Alliance

Essential Duties and Responsibilities

• Assist in management of client personal records including retrieval and filling of folders.
• Assist the State M&E Focal person in keeping track of summary data and source documents and assist in updating service registers and preparation of summary reports during reporting period and when necessary.
• Facilitate a desk review including collation, correction and updating of incomplete entries/records and transfer into the electronic platform.
• Ensure complete entry of all available treatment data from program records into LAMIS platform.
• Maintain confidentiality of information on source documents or in database.
• Ensure that client access services in a timely manner ensuring no missed opportunities.
• Assist in the analysis of Treatment LAMIS data set and clean up/ correction of in correct and incomplete entries.
• Assist in establishing and maintaining an effective and efficient records management system with good audit trail.
• Generates summary reports and responds to inquiries regarding electronic data issues.
• Work with primary service providers to resolve questions, inconsistencies or missing data and verifies accuracy of data before entries into LAMIS.
• Ensure prompt entry of both summary and client level data from source documents into summary registers or database following format displayed on screen.
• Ensure overall complete, accurate and quality of treatment data in the LAMIS database.
• Ensure daily update of project achievement and documentation on each indicator working with the project.
• Support Case Managers to vet documentation to ensure quality reporting of project indicators.
• Perform other M&E duties as assigned. 

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or competency required.

Education and Experience:

• S.S. C.E(Minimum qualification)
• OND/BSC will be an added advantage.
• Knowledge of medical records management procedures.
• Good Knowledge of computer with ability to operate various Microsoft word-processing software, spreadsheets, and database programs.
• Knowledge of Local Language and familiarity with the norms of the location is preferred.

Other Competencies:

• Time Management – Ability to prioritize tasks, manage time, and complete projects in a fast-paced, changing environment with minimal supervision.
• Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Cultural Sensitivity – Respect the cultural environment in which a person is working and does not act in a manner that is outwardly offensive to the local community.
• Non-discriminatory- Do not discriminate against persons based on sexual orientation or gender identity, age, preferred jobs, or behavioral habits.

Language Skills:

• Excellent oral and written English communication skills.
• Knowledge of Local Language preferred.
• Demonstrated competency in public speaking.

Computer Skills:

• Proficiency in Microsoft Office, Internet Explorer, Outlook/Exchange, Windows operating systems, PowerPoint.
• Other software routinely used by HALG.

Work Environment:

• The noise level in the work environment is usually moderate.
• The employee will be required to co-locate with local partners usually in the same office.
• The employee is required to travel regularly to often insecure and limited-resource environments.