Cyclist at Smart Partners

Job Summary

• The cyclist will facilitate prompt delivery of customers' orders to various locations. You must be ready to use a smartphone or other electronic devices to perform safety checklists, enter time, and perform work tasks.
• While being a part of a team you will be asked to ride a bicycle or at times be on foot to facilitate the delivery of customers' orders.
• While maintaining professionalism and customer courtesy, you'll follow delivery instructions and interface with customers via online channels to communicate order arrivals, details, and delivery challenges.

Responsibilities

• Receive & Deliver Orders
• Load items onto the bike in a manner that they are secure and ensure top quality.
• Deliver orders on time in accordance with their delivery window.
• Keep a clean and safe working environment and optimize space utilization.
• Speedy Mobility at its Best
• Maintain order freshness by following strict hygiene and food safety guidelines and working within delivery windows
• Picking up and delivering various packages to specified locations as per the delivery instructions provided by Field Process Leader.
• Regularly communicating with the Field Process leader to provide delivery updates and receive instructions for new deliveries.
• Foster Customer Service, Success, & Standards
• Ensure professionalism and courtesy when interfacing with customers.
• Picking up and delivering various packages to specified locations as per the delivery instructions provided by dispatch staff.
• Verifying addresses and locations before each delivery to ensure that there are no errors.
• Carefully planning delivery routes to ensure that packages are delivered to recipients in a timely manner.
• Securing packages to prevent damage during transit.
• Obtaining recipients’ signatures upon completion of each delivery to confirm receipt of the correct items.
• Collecting payments as required and ensuring that the correct amounts have been received.
• Maintaining an accurate record of all packages delivered to recipients.
• Regularly communicating with dispatch staff to provide delivery updates and receive instructions for new deliveries

Requirements

• Minimum of High School (S.S.C.E) Certificate.
• No Experience / Less than 1 year