Customer Support Specialist at SystemTrust Limited

Responsibilities

• The ideal candidate MUST be fluent in the English Language(both written and oral
• As a Customer Support Representative, your responsibilities will consist of tasks surrounding helping customers with questions, and feature requests, and helping resolve complaints.
• This is a full-time, long-term position. The position is immediately available.
• Proficient with Microsoft Office Packages and other Office suites of software.
• Excellent mail etiquette and good interpersonal relationship skills.
• We expect you to thrive in a fast-paced environment where you will approach the unexplored and unprecedented as an opportunity to outstandingly unravel solutions.
• Brainstorm and prioritize practical, pragmatic solutions that can be accomplished quickly
• At least 1 - 2 years of work experience in a customer-facing role such as Customer Support, Sales, etc. Excellent written and verbal business communication skills.
• Strong problem-solving skills, a technical and analytical aptitude with the ability to quickly learn and adopt technical products.

Qualifications

• Minimum of HND in any related field.