Customer Support Representative at OPay April, 2023

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- Customer Support Representative at OPay
- View Jobs in Banking / Financial Services / View Jobs at OPay
Posted: Apr 17, 2023

Deadline: Apr 30, 2023
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OPay is a financial technology company that empowers users and enables them to accomplish more with their money by providing smart financial services.

Customer Support Representative
- Job Type Full Time
- Qualification BA/BSc/HND , OND
- Experience 1 - 2 years
- Location Lagos
- Job Field Customer Care, Success and Service
Job description:
- Tracking customer experiences across online and offline channels, and touchpoints
- Collaborating with internal teams to enhance customer experience and brand awareness
- Identifying customer needs and taking proactive steps to maintain positive experiences
- Documenting processes and escalating customer issues, as well as customer compliments and complaints.
Requirements:
- B.Sc / HND/ OND
- 1-2 years experience as a Customer support representative
- Good oral & written communication skills
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Customer Support Representative at OPay

Customer Support Representative

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