Customer Service Representative at Tacpact Global Resources

Job Description

• A successful Customer Service Representative manage customer queries and complaints. 
• You will also be asked to process orders and escalate complaints across a number of communication channels.
• Maintaining a positive, empathic and professional attitude toward customers at all times.
• Responding promptly to customers inquiries
• Acknowledging and resolving customers complaints
• Ultimately, you will provide feedback on the efficiency of the customer service process and ensure customer satisfaction and provide professional customer support.

Requirements
If you have previous experience as a customer service or any similar role, we’d like to meet you.