Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Jan 3, 2025
    Deadline: Not specified
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Learn how to use AI to get a job in 2025. Register for Webinar

    Owens and Xley Consults is a Lagos based company that offers business advisory and consulting services to help Small and Medium-sized Enterprises (SMEs). Our Mission is to provide quality insights, tools and resources needed to build a sustainable business.
    Read more about this company

     

    Customer Service Representative

    Job Description

    • We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative (CSR).

    Key Responsibilities

    • Handle customer inquiries promptly and professionally through various channels (phone, email, chat, or in person).
    • Customer service and ordering fulfillment
    • Assist with inventory management
    • Ensure all documents are properly filed and daily reports at sent to management
    • Ensuring the Bakery environment is clean at all times
    • Identify customer’s needs and respond proactively to concerns
    • Preserve excellent levels of internal and external customer service
    • Provide accurate information about products, services, and company policies.
    • Maintain detailed records of customer interactions and transactions.
    • Resolve complaints efficiently, ensuring customer satisfaction.
    • Collaborate with other departments to address customer needs and improve service delivery.

    Qualifications and Skills

    • High School Diploma or equivalent (Bachelor's Degree preferred).
    • Excellent communication and interpersonal skills.
    • Strong problem-solving and multitasking abilities.
    • Proficiency in using CRM software and Microsoft Office Suite.
    • Prior experience in customer service or a related field is an advantage.

    Method of Application

    Interested and qualified candidates should send their CV to: recruitment@owensxley.com using the Job Title as the subject of the mail.

    Build your CV for free. Download in different templates.

  • Send your application

    View All Vacancies at Owens and Xley Back To Home

Subscribe to Job Alert

 

Join our happy subscribers

 
 
Send your application through

GmailGmail YahoomailYahoomail