Customer Service Representative North at Alan & Grant

Job Summary

Handing all the branch’s documentation including filling of the company’s source documents (Airway bills, Daily sales sheets, weekly sales reports, etc).

Key Responsibilities

• Market company’s services & products with the view to meeting monthly sales targets
• Keeping safe custody of all branch’s stationery.
• Safekeeping and proper disbursements of branch’s float as directed by company policy
• Management of PODs generation and remittance to origin stations
• Customer information management including telephones, e-mails, etc
• Handling complaints and objections from internal and external customers
• Any other duties that may, from time to time, be assigned

Requirements

• BSC/HND in Business Administration/Marketing or its equivalent
• Any graduate qualification is a plus
• Minimum of 2 years post qualification experience in similar position
• Attention to detail and accuracy
• Ability to maintain confidentiality
• Ability to apply judgment
• Information management skills
• Ability to communicate (Verbal & written)