Customer Service Representative at Myafrimall Logistics Limited

Job Summary

• Myafrimall Logistics Limited is currently seeking smart and service-driven NYSC Corp members to join our team as a customer service representative.
• This is an opportunity to gain hands-on experience in logistics operations, customer relationship management, and branch coordination within a fast-paced and growth-focused environment.

Key Responsibilities 

• Attend to walk-in and online customer enquiries professionally.
• Provide accurate information about shipment processes and company services.
• Process and document shipments accurately.
• Prepare shipping documentation and maintain proper records.
• Monitor shipments and provide timely updates to customers.
• Support daily branch operations as assigned.

Requirements

• Must be a serving NYSC corps member.
• Strong communication and interpersonal skills.
• Ability to multitask and work under minimal supervision.
• Basic knowledge of Microsoft Excel is an added advantage.
• Professional appearance and positive attitude.
• Must be posted to or willing to serve in the specified branch location.