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  • Posted: Oct 2, 2024
    Deadline: Not specified
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    Monmartt is a one stop store for babies to toddlers . We feature great varieties of products for Newborn, Infants and Toddlers. Our aim is to ensure that we meet all our clients needs with efficient customers services inline with our policy and procedure.
    Read more about this company

     

    Customer Service Representative

    Responsibilities

    • Attend to customers online via various platforms.
    • Answer phone calls.
    • Maintaining a positive, empathetic and professional attitude towards customers at all times.
    • Acknowledging and resolving customers' complaints.
    • Processing orders, forms and requests.
    • Keeping records of customers interactions, transactions, comments and complaints.
    • Ensuring customer satisfaction.
    • Handling order fulfillment by ensuring orders are delivered on time.
    • Handling third party logistics.

    Working Hours:

    • Mondays to Saturdays: 8:00am to 8:00pm
    • Sundays: 12:00pm to 06:00pm.
    • 6 Off days in a month.

    Method of Application

    Interested and qualified candidates should send their CV to: shopatmonmartt@gmail.com and CC odajamlimited@gmail.com using the job title as the subject of the email.

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