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  • Posted: Jul 6, 2021
    Deadline: Aug 28, 2021
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    MANDOS NIGERIA is committed to providing world class professional services in Human resources tailored to consistently exceed the expectations of our clients by providing a distinctively cohesive team of specialized Human resource managers and thoughtful leaders. Our clients can be sure of significantly reducing their costs, increasing efficiency and productivity through our array of HR services..
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    Customer Service Representative

    Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales

    • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
    • Responding promptly to customer inquiries.
    • Communicating with customers through various channels.
    • Acknowledging and resolving customer complaints.
    • Knowing our products inside and out so that you can answer questions.
    • Processing orders, forms, applications, and requests.
    • Keeping records of customer interactions, transactions, comments, and complaints.
    • Communicating and coordinating with colleagues as necessary.
    • Providing feedback on the efficiency of the customer service process.
    • Managing a team of junior customer service representatives.
    • Ensure customer satisfaction and provide professional customer support.

    Method of Application

    Interested and qualified candidates should forward their CV to: vacancy@mandosnigeria.com.ng using the position as subject of email.

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