Customer Service Representative at ISurf Consulting Limited

Job Description

• We are looking to employ a driven Customer Service Representative to relate with our clients to take, note and escalate inquiries or requests concerning the Company’s goods or services.
• In addition, they prioritize the demands of the clients at each stage of the process and offer options that are customized to those unique circumstances.
• You should also be able to answer customers’ questions regarding product pricing, availability, features, and benefits.

Responsibilities

• Relating with Customers to get firsthand complaints and Inquiries
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Ensure customer satisfaction and provide professional customer support.

Job Requirements

• OND / HND / B.Sc
• Age: 21-30
• 0 - 1 year experience in customer
• Tech savvy (Office applications and smartphone operation)
• Superb oral and written communication skills.

Salary
N110,000 - N180,000 Monthly.