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Aspire Consulting is an industry leader in Business/organizational development and custom learning. Celebrating business success since Aspire was founded in 2012, we recognize what it takes to build learning strategies, develop talent, and improve results. We are proud of the partnerships we have formed around the globe and achievements made along the way.
We are looking for a customer-oriented service representative.
A Customer Service Representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints.
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Customer Service Responsibilities list:
Requirements
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