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  • Posted: Nov 22, 2021
    Deadline: Nov 30, 2021
  • Tempkers is a tech-outsourcing and freelance community that takes a human centered design thinking approach to bring employers and skilled workers together Tempkers is a global freelance marketplace and online outsourcing firm where organizations and SME's achieve more by connecting and collaborating with independent professionals (freelance agents) to do t...
    Read more about this company


    Customer Service Personnel/Operations Executive


    • Convert potential customers by recommending goods or services and demonstrating how they benefit the customer personally 
    • Respond to customer inquiries about available products and services 
    • Establish new customer accounts, recording account information on written forms or digitally 
    • Listen to customer concerns and complaints with the goal of identifying the causes of the problem 
    • Inventory management and stock taking. 
    • Refer advanced cases to management for resolution, providing background  information as necessary 
    • Maintain and regularly update financial account information using computer  software programs 
    • Anticipate customer needs, following up with previous customers to offer reorders or additional services 
    • Executing marketing initiatives including campaigns, events, sponsorships and  corporate social responsibility programs. 
    • Building brand awareness and increasing brand value and profitability. 
    • Increasing product sales and market share. 
    • Collaborating with different teams such as marketing, creative, legal, etc. 
    • Ensuring that messaging and marketing activities are aligned with brand and  company values.  
    • Develop strong customer relationships in order to generate high volume of  prospective clients 
    • Develop creative strategies to retain the clients including interviewing them to 
    • take their feedback and incorporate it into the company’s growth plan. 
    • Determine cross-selling opportunities among different products and services 
    • Offered by the organization. 
    • Actively involved in the day to day running of the store activities. 


    • Graduate Degree in Management, Social Sciences, Operations  
    • Minimum of Two years of related work experience  

    Method of Application

    This job has expired. Application is no longer allowed

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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