Customer Service Officer at UHY Professional Services

Responsibilties

• Welcome and attend to customers in a friendly and professional manner
• Receive laundry items and record customer requests accurately
• Tag and label items appropriately for identification
• Issue receipts and keep proper records of transactions
• Communicate special instructions (e.g., stain removal, ironing preferences) to the laundry team
• Handle customer inquiries, complaints, and follow-ups
• Ensure timely notification to customers when items are ready for pickup
• Maintain cleanliness and organization of the front desk area.

Requirements

• Good communication and interpersonal skills
• Ability to attend to customers politely and efficiently
• Basic record-keeping or organizational skills
• Trustworthy and responsible.