Customer Service Officer (Intern) at PropertyPro.ng

Job Description

• Maintaining a positive, empathetic, and professional attitude toward clients at all times.
• Promptly responding and processing customer’s requests.
• Communicating with customers through various channels.
• Liaising and negotiating with vendors and client’s
• Acknowledging and resolving client complaints.
• Keeping records of client interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues.
• Provide professional customer support.
• Supervise the entire move while ensuring customer satisfaction
• Strong phone contact handling skills and active listening

Education

• Minimum of HND / B.Sc qualification
• 2 - 5 years of work experience.