Customer Service Officer at Inter-Arc Consultants Limited

Responsibilities 

• Manage phone calls
• Identify and assess customers’ needs to achieve satisfaction
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits

Requirements

• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Proficiency in Microsoft Office packages 
• Ability to multi-task, prioritize, and manage time effectively
• Minimum of ND