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  • Posted: Feb 5, 2026
    Deadline: Not specified
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  • Premium HR Solutions is a human resource consultancy company which offers strategic and effective HR solutions for small to medium sized businesses.


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    Customer Service Lead

    Job Summary

    • We are seeking a dynamic and experienced Customer Service Lead to manage and enhance our customer support operations in Agrospace Agritech Fintech.
    • The ideal candidate will oversee customer interactions, ensure service excellence, and contribute tobuilding trust and loyalty among our clients, including smallholder farmers. agri-businesses, and financial partners.
    • The role involves developing strategies to improve customer satisfaction, leading a team of support staff, and using digital tools to deliver seamless customer experiences tailored to the needs of the agricultural and financial sectors.

    Requirements

    • Qualification: OND / HND / BSc in Business Administration, Agriculture, Finance, or a related field.
    • Experience:1-2 years of experience in customer service.

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