Customer Service Intern at Tempkers Limited January, 2024

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- Customer Service Intern at Tempkers Limited
- View Jobs in ICT / Telecommunication / View Jobs at Tempkers Limited
Posted: Jan 17, 2024

Deadline: Feb 7, 2024
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Tempkers is a tech-outsourcing and freelance community that takes a human centered design thinking approach to bring employers and skilled workers together Tempkers is a global freelance marketplace and online outsourcing firm where organizations and SME's achieve more by connecting and collaborating with independent professionals (freelance agents) to do t...

Customer Service Intern
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 1 - 2 years
- Location Abuja
- Job Field Customer Care, Success and Service , Internships
Job Description
- Responding to customer inquiries via email, phone, and chat
- Assisting customers with product or service issues and troubleshooting
- Processing returns, exchanges, and refunds
- Updating customer account information in the company's database
- Collaborating with other departments to resolve customer issues
- Conducting customer satisfaction surveys and analyzing feedback
- Creating and updating customer service documentation and FAQs
- Assisting with social media customer service inquiries and responses
- Participating in training sessions and team meetings
- Contributing to ongoing customer service improvement initiatives.
Requirements
- Candidates should possess B.Sc Degrees with 1 - 2 years relevant work experience.
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Method of Application

Interested and qualified candidates should send their CV and Cover Letter to: recruitment@tempkers.com using the Job Title as the subject of the mail.

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Customer Service Intern at Tempkers Limited

Customer Service Intern

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Customer Service Intern at Tempkers Limited

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