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  • Posted: Sep 21, 2021
    Deadline: Oct 19, 2021
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  • Sigma Consult is a key player in business consulting and advisory services within Nigeria with focus on the healthcare industry. We bridge gaps between inputs and outputs thereby increasing the productivity of its clients.
    Read more about this company

     

    Customer Service Executive

    Location: Lekki / Victoria Island / Agege / Ikeja, Lagos

    Overview

    • We are seeking to recruit a good Customer Service Executive, who is intelligent, innovative, self-motivated and goal oriented who will interact with patients, process orders and provide information about the company’s products and service.

    Job Responsibilities

    • Assist in achieving the strategic goal of the business by providing a world class service experience to clients.
    • They are also to ensure the highest level s of client engagement by demonstrating professionalism and competence in dealing with products and services enquiries, clients concerns and feedback.
    • They are also to present brand image by acting as a first point of contact for existing and potential client’s.

    Requirements

    • B.Sc in Social Sciences or any relevant field
    • Excellent written and verbal communication skills.
    • Profiency in Microsoft Word and Excel.
    • Result driven and passionate about client engagement, retention and brand management.
    • Must demonstrate high level of ownership and attentive to details.
    • Flexible and willing to accept a change in priorities as necessary.
    • Persistence to follow through on given tasks.

    Skills:

    • Good communication skills
    • Problem solving skills
    • Good profiency in Microsoft Word and Excel.
    • Good client engagement and service delivery.
    • Accounting skills
    • Records keeping
    • Customer care skills and ability to multi task.

    Salary
    N60,000 - N70,000 Monthly.

    Method of Application

    Send your application to [email protected]

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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