Customer Service Executive at DynamicPlus Advisory

Job Summary

• The Customer Service Executive is responsible for delivering a seamless, responsive, and premium client experience across event services and décor rentals. The role manages client inquiries, coordinates bookings, and ensures smooth handling of rental items from reservation to return, while maintaining the brand’s high service standards.

Key Responsibilities
Client Communication & Inquiry Management:

• Serve as the first point of contact for all inquiries (calls, WhatsApp, email, Instagram, etc.)
• Respond promptly with clear, professional, and well-structured information
• Provide detailed guidance on event services and available décor rental items
• Maintain a polished, luxury brand tone in all interactions.

Décor Rental Coordination:

• Attend to all decor inquiries, share bro