Customer Relations Officer at Interrand Homes & Properties Limited

Responsibilities

• Handle customer inquiries and provide support via telephone.
• Coordinate contract management processes and monitor compliance.
• Experience in front desk or customer service roles.
• Understanding of customer service principles and telephone etiquette
• Keep detailed records of customer interactions, feedback, and actions taken.
• Prepare regular reports on customer satisfaction and complaints.
• Maintain a positive, empathetic, and professional attitude.
• Follow up with clients to ensure satisfaction and address any further concerns.
• Act as a liaison between the customer and other departments.

Requirements

• Interested candidates should possess an HND / B.Sc Degree with 2+ years of relevant experience.