Customer Project Manager at Proten

Key Responsibilities

• Drive the full project lifecycle of cash center automation solutions, managing all technical and commercial aspects from inception to onsite implementation.
• Leverage internal portfolios and external technical concepts to design and implement bespoke automation solutions tailored to specific customer needs.
• Clarify orders with component suppliers to define functional requirements, technical specifications, and commercial terms.
• Oversee the engineering process, ensuring the creation of critical documentation, including risk analyses and EC conformity proofs.
•  Partner with specialists on plant layouts, CAD drawings, software process specifications, and IT system concepts.
• Act as the central point of contact for international project teams. Manage complex interfaces and potential conflicts between internal teams, customers, and third-party partners (architects, IT specialists, and construction firms).
• Maintain proactive communication and transparent reporting across all levels of the customer and internal organizations to ensure project milestones are met.

Requirements 

• University degree in Mechanical, Electrical, or Industrial Engineering. A minor or background in Business Management is highly preferred.
• 3+ years of direct experience managing Automated Material Handling Systems (AMHS) or large-scale machinery projects.
• Proven track record in managing mid-to-large-scale plant or factory facility projects.
•  Experience leading cross-functional, international teams. Specific experience within the Middle East and Africa (MEA) region is essential.
•  Proficiency in Project Management tools and methodologies.
• CAD skills (AutoCAD) and certifications like PMP or Prince2 are preferred.
• High level of assertiveness, exceptional negotiation skills, and a structured, independent work style.
• Near-native fluency in English (written and verbal). Proficiency in Arabic or French is a significant advantage.
• Must be based in Nigeria but willing and able to travel extensively (up to 50% of the year) across the MEA region.