Customer Help Desk Engineer at Willers Solutions December, 2022

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- Customer Help Desk Engineer at Willers Solutions
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Posted: Dec 1, 2022

Deadline: Dec 15, 2022
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We are a fast paced business management solutions firm with an array of value offerings to Corporate organisations. We work in all major sectors of the economy engaging highly trained and sector-experienced Consultants. Willers Solutions Limited is an indigenous firm with cutting edge value proposition geared towards value maximisation. Our focus is on cr...

Customer Help Desk Engineer
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 1 year
- Location Rivers
- Job Field Customer Care, Success and Service
Job Brief
- We are looking to hire a skilled Customer Help Desk Engineer who will assists clients with any issues involving their printer, copier and scanner.
Duties & Responsibilities
- Mandatory regular/scheduled client visits – Lease/Click, AMC, New Installations & Final sign off
- Installation and maintenance of MFPs
- Networking of Kyocera MFPs and management of printer servers and data base.
- Corrective and preventive maintenance of MFP
- Ensure monthly Preventive Maintenance plans are strictly adhered to
- To provide basic levels of Technical Support communication via emails, WhatsApp, customer resource Service Software package & other communication methods as and when required
Requirements
- Bachelor's Degree or HND in Computer Science or any Engineering related course.
- Minimum of 1 year experience as a customer service engineer/ technician help desk Technician.
- Good knowledge of copier and printer technology.
- Good customer satisfaction record
- Experienced & skilled at building relationships across organizations
- Exceptional report writing and interpersonal communication skills
- Adept at maintaining focus on achieving bottom-line results.
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Method of Application

Interested and qualified candidates should send their Applications to: talents@willerssolutions.com using the Job Title as the subject of the email.

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Customer Help Desk Engineer at Willers Solutions

Customer Help Desk Engineer

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Customer Help Desk Engineer at Willers Solutions

Customer Help Desk Engineer

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