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  • Posted: Dec 1, 2022
    Deadline: Dec 15, 2022
  • We are a fast paced business management solutions firm with an array of value offerings to Corporate organisations. We work in all major sectors of the economy engaging highly trained and sector-experienced Consultants. Willers Solutions Limited is an indigenous firm with cutting edge value proposition geared towards value maximisation. Our focus is on cr...
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    Customer Help Desk Engineer

    Job Brief

    • We are looking to hire a skilled Customer Help Desk Engineer who will assists clients with any issues involving their printer, copier and scanner.

    Duties & Responsibilities

    • Mandatory regular/scheduled client visits – Lease/Click, AMC, New Installations & Final sign off
    • Installation and maintenance of MFPs
    • Networking of Kyocera MFPs and management of printer servers and data base.
    • Corrective and preventive maintenance of MFP
    • Ensure monthly Preventive Maintenance plans are strictly adhered to
    • To provide basic levels of Technical Support communication via emails, WhatsApp, customer resource Service Software package & other communication methods as and when required


    • Bachelor's Degree or HND in Computer Science or any Engineering related course.
    • Minimum of 1 year experience as a customer service engineer/ technician help desk Technician.
    • Good knowledge of copier and printer technology.
    • Good customer satisfaction record 
    • Experienced & skilled at building relationships across organizations
    • Exceptional report writing and interpersonal communication skills
    • Adept at maintaining focus on achieving bottom-line results.

    Method of Application

    Interested and qualified candidates should send their Applications to: using the Job Title as the subject of the email.

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