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  • Posted: Aug 4, 2022
    Deadline: Not specified
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  • Mshel Homes Limited is an independent Real Estate Company located in Abuja, Nigeria. Simply put; we partner with You to get your dream home. Make all the right moves with us. With us, you'll experience.
    Read more about this company

     

    Customer Care Representative

    Job Description 

    • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
    • Responding promptly to customer inquiries.
    • Communicating with customers through various channels.
    • Acknowledging and resolving customer complaints..
    • Processing orders, forms, applications, and requests.
    • Keeping records of customer interactions, transactions, comments, and complaints.
    • Communicating and coordinating with colleagues as necessary.
    • Providing feedback on the efficiency of the customer service process.
    • Ensure customer satisfaction and provide professional customer support.

    Customer Service Representative Requirements:

    • BSC/HND
    • Ability to stay calm when customers are stressed or upset.
    • Eloquent in communication.
    • Comfortable using computers.
    • Experience working with customer support.

    Method of Application

    Interested and qualified candidates should forward their CV to: mshelrecruitment@gmail.com using the position as subject of email.

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