Country Manager (Freight Forwarding) at ONEPORT 365

Role Summary

The role demands a fast-forward thinker who will drive operational excellence across the country.  You are required to scale the business exponentially month on month. Being the country manager, it is expected that through excellent leadership you synergize all departments to produce optimal function into achieving our mission and vision.

Key Performance Indicators

• Growth and Expansion (Monthly, Quarterly Annually)

• Financial Management: Maintaining Good financial health to deliver optimum service to clients

• Operational Excellence in terms of  total support to departments

Key Tasks and Responsibilities

Lagos/Kano/Onne (Sales)

• Set monthly sales targets as agreed with founders and execute.

•  Performance (Quarterly/Monthly/Weekly) review of the sales team in regards to targets 

• Support during clients discussions in ensuring we scale across the board (cross-sell & upsell services) 

• Ensure continuous “process improvement” across all transactions as we scale volume

• Ensure budgets and funding is made available upon request for all company transactions

• Ensure we spread across Nigeria (Northern/South West in particular) in regards to onboarding new clients 

• Ensuring Sales and Operations teams are aligned in regards to “service delivery” 

• Develop and close client leads when and where possible

• Monthly catch up meetings/reviews with clients 

Lagos/Kano/Onne (Operations)

• Ensure team leads in Lagos are fully in line with operations at origin(warehouse) or exit ports across Nigeria 

• Ensure processes are in place in accordance with set out SOPs for all transactions

• Ensure continuous “process improvement” across all transactions as we scale volume 

• Ensure budgets and funding is made available upon request for all company transactions

• Ensure all regulator permits are available

• Delegate and designate as at when required 

Commercial

• Provide support in terms of pricing and commercial strategy to stay competitive in the  market

•  Provide end to end commercial know-how during import and export transactions

• Periodic review on our commercial strategy to apply best fit to market

• Constantly providing the best solutions to commercial activities in terms of our services.

Marketing

• Give  support where necessary to the marketing department in terms of branding, Public relations, and digital Marketing

Product and Tech

• Give  support where necessary to the product and tech department in terms of internal and external platform development and management

Admin and Finance

• Approve departmental budgets

• Approve purchase of company items and needs

• Other administrative and finance roles delegated by the company

• Monthly appraisal with operations team lead and review of performance.