Compensation and Benefit Associate at Food Concepts Plc

Job Purpose

• To drive the payroll strategy that supports business divisions by delivering accurate, timely, and compliant payroll services, while providing proactive, customer-focused support, guidance, and resolution of compensation and benefits matters for operations staff.

Core Responsibilities and Key Result Areas

Payroll Management and Benefit activities

• Coordinate the MPR report and collate feedback accordingly.
• Validate pre-payroll data for operations team (new hires, terminations, leaves, promotions, etc.) and input approved changes into the HRIS.
• Ensure all operation new hires and reinstated employees are accurately captured in the system for payroll processing.
• Prepare final entitlements for operations employees exiting the organization through resignation or retirement.
• Monitor the accurate processing of operation staff appointments, transfers, promotions, and terminations.
• Monitor and guide stores on staff coverage and collate their responses.
• Prepare payment requests for each division in alignment with payroll summary totals.
• Ensure compliance with labor laws, tax regulations (FIRS), and company policies.
• Prepare and execute monthly payroll activities, ensuring all employees are paid promptly and accurately.
• Ensure accurate computation of store incentives for both monthly and quarterly cycles.
• Ensure all employees in incentive-eligible stores are paid correctly.
• Monitor breakfast entitlements to ensure all eligible stores are paid and supplied accordingly.
• Upload exit data collected via email and MPR into the HRIS.
• Ensure accurate and proper staff deductions
• Support and monitor officers and interns in the execution of assigned tasks.
• Conduct refresher training for all stores quarterly on the usage of HR process and HRIS
• Employee Support & Issue Resolution
• Address payroll inquiries (suspended salaries, tax issues, refunds) promptly and professionally.
• Support the employees on Pension and Tax registration
• Guide employees on payroll policies, payslips, and document approval.
• Collaborate with HR/Benefits teams to ensure correct benefit enrolments and deductions.
• Provide support to store teams in the effective use of the ERP software and all HR platform
• Ensure all inquiries and complaints received via email are responded to and resolved within 24 hours.

Reporting & Analysis

• Prepare monthly report on number of documents approved.
• Prepare report on number of store with store coverage responses
• Prepare report on terminal computation
• Prepare report on absence and product shortage deduction
• Prepare report on monthly breakfast supply
• Prepare a monthly report on the exit reasons for staff who have left the organization.
• Maintain deduction schedules (HMO, loans, uniforms, staff meals) and ensure proper payroll documentation.
• Support internal/external audits by providing requested payroll records and resolving discrepancies.

Key Performance Indicators

• Payroll Accuracy rate
• On-Time Payroll Processing.
• Adherence to Statutory compliance.
• Benefits Enrolment Accuracy.
• New Hire/Termination Processing Speed
• Accuracy In Incentives Computation
• Turn around time in resolving

Job Specifications

• Minimum of university degree or equivalent in Industrial Relations and Labour
• Membership of the CIPM, or any other related professional qualification is required
• 2 - 4 years working experience in HR field