Community Manager at The Space

Job Summary

• Our client is looking for a Community Manager who will be responsible for creating innovative & exciting methods to engage and manage the CcHUB Community.
• The community Manager will identify and thoroughly understand the various groups of the CcHUB Community and will drive the awareness of CcHUB projects through creative, clear and compelling methods.

Responsibilities

• Launch & Identify community initiatives that will keep the community engaged.
• Implement social media & communication campaigns to align with marketing strategies.
• Provide engaging text, image & video content for social media accounts.
• Able to expand & deepen the CcHUB Community.
• Understand & communicate effectively the CcHUB story.
• Manage the physical space of CcHUB community to fit the purposes & users.
• Understand & amplify the total customer experience.
• Produce bi monthly reports on community trends including but not limited to data on number of event, type of event, & number of attendees at such events.
• Maintain the content calendar and ensure it is regular, relevant & up to date.
• Monitor & report on feedback/online reviews, and also liaise with management to relay customer feedback insights gained from online conversations within the community.
• Build relationships with customers, potential customers and industry professionals.
• Stay up to date with digital technology trends.
• Carry out other duties as assigned by senior management.

Qualifications, Skills and Experience

• Degree in Communications or English, or relevant field.
• Proven work experience as a community manager.
• Excellent verbal communication skills.
• Great attitude & personality, and must be patient.
• Excellent writing skills.
• Cutting edge interest in social media and must be abreast of its fast changing nature.
• Social self-starter, able to work independently, and entrepreneurial, and enjoys creating and implementing new initiatives.

What’s On Offer?

• A competitive salary, based on experience.
• Health plans.
• Work alongside world-class talent.
• Opportunities for career growth and training.
• A chance to 'own' your role.