Community Manager at SalesPlat

Salary: ₦200,000

Background: Community Management, Marketing, Real Estate

A leading Real Estate firm is seeking a Community Manager to drive engagement and foster meaningful relationships within our community. This role is vital in building and maintaining a thriving ecosystem of clients, property owners, and stakeholders. The ideal candidate will excel in relationship building, strategic communication, and community development.

Responsibilities

• Design and execute community engagement strategies to build lasting relationships with stakeholders.
• Develop and maintain comprehensive communication plans across various channels to keep the community informed and engaged.
• Create and implement content strategies that resonate with community members and align with business objectives.
• Plan, organize, and execute community events, both virtual and in-person, to strengthen relationships and drive engagement.
• Monitor community sentiment and gather feedback to improve services and experience.
• Analyze community metrics and prepare regular reports on engagement, growth, and retention.
• Manage and optimize CRM tools to track community interactions and maintain relationships.
• Coordinate with internal teams to ensure seamless communication and service delivery to community members.
• Implement retention strategies to maintain and grow community participation.
• Address community concerns and provide timely, professional responses to inquiries.
• Create and maintain community guidelines and best practices.
• Drive initiatives to increase community acquisition and retention within the first 3 months.
• Develop and manage community engagement budgets effectively.
• Stay current with real estate market trends and share relevant insights with the community.
• Build and maintain relationships with key stakeholders and industry partners.
• Identify opportunities for community growth and implement strategic initiatives.

Requirements

• Bachelor\'s degree in Marketing, Communications, Business Administration, or related field.
• 3+ years of experience in community management, preferably in real estate or related industries.
• Proven track record of growing and managing online and offline communities.
• Strong understanding of social media platforms and community management tools.
• Excellent written and verbal communication skills.
• Experience with CRM systems and data analysis.
• Demonstrated ability to plan and execute successful community events.
• Strong problem-solving skills and ability to handle multiple priorities.
• Knowledge of real estate market dynamics and industry trends.
• Exceptional interpersonal skills with ability to build relationships at all levels.