Community Manager at Sagesse Consulting Limited

Job Description

• We are seeking a dedicated and enthusiastic Community Manager to join a brand in Abuja that regularly curates engaging social experiences for our clients.
• As the Community Manager, you will play a vital role in fostering a strong sense of community, ensuring smooth operations, managing events, and driving engagement among our participants.
• Your primary responsibilities will include managing interactions, organizing events, building partnerships, and ensuring the overall satisfaction of our attendees.

Responsibilities

Community Engagement:

• Build and maintain strong relationships with participants, creating a welcoming and inclusive environment both online and physically.
• Foster engagement through online platforms, social media, and other communication channels.
• Respond to inquiries, feedback, and concerns promptly and professionally.
• Encourage participants to share their experiences and promote the brand within their networks.

Event Organization and Execution:

• Collaborate with the director to curate and organize themed activities in line with business offerings.
• Ensure all logistical aspects of events, such as venue coordination, supplies, are effectively managed.
• Oversee event registration and ticketing processes, ensuring a seamless and efficient experience for attendees.
• Be present during events to ensure smooth operations, address any issues that arise, and create a positive atmosphere.

Partnerships and Marketing:

• Establish and nurture partnerships with local businesses, influencers, and community organizations to expand our reach and promote our events.
• Leverage event listing platforms to maximize event visibility and attract a diverse audience.
• Coordinate marketing efforts, including online presence, social media management, and collaborations with local media outlets.
• Actively seek opportunities to promote the brand

Customer Satisfaction and Feedback:

• Regularly gather feedback to assess satisfaction levels and identify areas for improvement.
• Implement strategies to enhance the quality of events based on customer suggestions and changing interests.
• Address customer concerns promptly and effectively.

Qualifications

• Candidates should possess an HND, B.Ed or B.Sc qualification with 5 - 10 years work experience.
• Proven experience in event organization, or related roles.
• Excellent interpersonal and communication skills to build and maintain strong relationships.
• Strong negotiation skills
• Strong organizational skills with the ability to handle multiple tasks and prioritize effectively.
• Passion for creating meaningful connections and providing exceptional customer experiences.
• Knowledge of the Abuja social scene, local cultural events, and community networks is a plus.
• Ability to work flexible hours to accommodate event schedules.