Community Manager at Estrada International Staffing Solutions

Job Objectives: 

We are seeking a proactive and dynamic individual to join our team as a Community Manager. In this role, you will be instrumental in driving engagement and interactions across various platforms, including WhatsApp, Telegram, and other social media channels.

Principal Duties/Responsibilities:

Operational Responsibilities:

Community Engagement:

• Develop and implement strategies to drive engagement and interactions within the community.
• Actively participate in discussions, respond to inquiries, and encourage meaningful conversations.

Platform Management:

• Manage and moderate community groups on platforms such as WhatsApp, Telegram, and other social media channels.
• Ensure content is relevant, engaging, and aligns with the company's values and goals.

Content Creation:

• Create and curate content that resonates with the community, fostering a sense of belonging.
• Develop engaging posts, updates, and multimedia content to encourage participation.

Feedback and Insights:

• Gather feedback from the community and provide insights to the marketing and leadership teams.
• Monitor trends, sentiment, and user behavior to adapt strategies accordingly.

Collaboration:

• Collaborate with the marketing team to align community initiatives with overall marketing objectives.
• Coordinate with internal teams to address community concerns and share valuable insights.

Events and Initiatives:

• Plan and execute virtual events, campaigns, and initiatives to enhance community involvement.
• Identify opportunities for partnerships and collaborations within the community.

Job Requirement

• Bachelor's degree in Marketing, Communications, or a related field.
• Proven experience as a Community Manager or in a similar role.
• Excellent communication skills with proficiency in written and spoken English.
• Strong understanding of social media platforms, including WhatsApp, Telegram, and others.
• Ability to analyze data and derive insights to improve community engagement.
• Creative mindset with a passion for fostering a positive online community.