Community Manager at D-Degree Digital Hub Limited

Job Description

• We are looking for a qualified Community manager to join our team. We would like to meet you if you are a tech-savvy professional with experience in social media, public relations, and promotional events.
• Our ideal candidate has excellent oral and written communication skills as well as the ability to create engaging content.
• You should be a people person with excellent customer service skills and the ability to moderate online and offline conversations with our community.
• Finally, you should be able to serve as the brand's face and voice, as well as manage all community communications.

Responsibilities

• Set up and carry out social media and communication campaigns to support marketing strategies.
• Create interesting text, image, and video content for your social media accounts.
• Respond to comments and customer inquiries as soon as possible.
• Feedback and online reviews should be monitored and reported on.
• Organize and participate in community-building and brand-awareness events.
• To ensure brand consistency, collaborate with the marketing, public relations, and communications teams.
• Keep in touch with the Development and Sales departments to stay up to date on new products and features.
• Keep up with the latest digital technology trends.

Qualifications and Abilities

• B.Sc in Marketing or a related field.
• 1 - 3 years work experience.
• Work experience as a community manager is required.
• Extensive knowledge of launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter).
• Capability to identify and track community metrics (e.g. repeat attendance at events)
• Outstanding verbal communication abilities.
• Excellent writing abilities.
• Hands-on experience with brand social media management.
• Understanding of website traffic and online customer engagement metrics.
• Familiarity with online marketing and marketing channels.
• Detail-orientedness and the ability to multitask.

Salary
N150,000 - N200,000 monthly.